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CVS Health · Hackathon Winner

CVS Medication Reminder

An inclusive medication-management concept designed during a hackathon.

My role
Concept, research framing, interaction design, accessibility, prototype
Context
CVS Health Global Hackathon, recognized entry
Scope
24 iOS screens, 22 reusable components, safety and accessibility rules
Platform
iPhone, inside the existing CVS Health app

Interface recreated for portfolio presentation to protect confidential product information. Demo data is fictional. These are not CVS production screens, and no proprietary CVS design values are reproduced.

Interactive prototype, tap around

Today

Sunday, February 15

Due now

Later today

Completed

Missed or skipped

01

The problem

Taking medicine on time is a memory task wrapped in anxiety. The people who most need a reminder, older adults, people managing several prescriptions, caregivers, people with low vision or limited dexterity, are the ones most often failed by reminder apps built for confident, fast, one-handed young users. And a medication product carries a second burden: it must never quietly become medical advice.

  • Setup is the barrier

    Most people never finish creating a reminder, because setup asks for information the pharmacy already knows.

  • Missing a dose feels like failure

    Streaks, scores and red warnings punish exactly the moment a person needs a calm next step.

  • Reminders leak private information

    A medication name on a lock screen is a disclosure, and few products let the person decide about it.

  • Safety is a design problem

    A reminder app can imply a dose change simply through wording. The safe answer is often a hand-off, not an answer.

02

Hackathon context

This began as an entry in the CVS Health Global Hackathon, built under a short time box: one concept, defensible reasoning, and something clickable at the end. I framed the brief around inclusion rather than novelty, no separate “senior mode”, no AI layer, no gamification. The constraint that shaped everything was that the idea had to live inside the app CVS already ships, not beside it.

03

The original concept, and what I changed

The first version was a twenty-one-screen flow on a red CVS shell. It covered the whole journey, which is why it was worth rebuilding rather than restarting, the structure was right, the execution carried risk.

  • Heavy red chrome → one primary action

    Red now marks the single most important action on a screen instead of every bar and button.

  • Dense setup → discrete steps

    Days, frequency, times and privacy became reviewable steps, each with one decision.

  • Color-only status → words plus shape

    Due now, Taken, Taken late, Skipped, Missed and Not recorded are always labeled.

  • Unlabelled data → sourced data

    Every value says whether it came from a CVS prescription or was entered by the person.

  • Assumed notifications → an explained request

    Value and privacy are explained before the system prompt, and denial preserves the reminder.

  • No recovery → complete recovery

    Missed doses, ambiguous directions, offline use, failed saves and expired caregiver access all have paths.

04

Research and accessibility framing

Rather than design for an average user and retrofit accessibility, I wrote the constraint list first and treated it as the specification.

  • Who this is for

    Older adults, people on recurring medication, parents, caregivers, people with low vision, VoiceOver and Switch Control users, limited dexterity, memory load, limited health literacy, non-English readers, one-handed use and unreliable connectivity.

  • No separate senior mode

    One experience that scales. Dynamic Type, Bold Text, Increased Contrast and Reduce Motion are the accommodations, not a parallel interface.

  • Plain, calm language

    “Record dose”, “Remind me later”, “Skip this dose”. No “Submit”, no “Success!”, no “Noncompliant”.

  • Safety rules written before screens

    Never change directions, never recommend or calculate a dose, never infer clinical meaning, always hand off uncertainty to a pharmacist.

05

Simplified architecture

Reminders belong where prescriptions already are. Nothing was added to the tab bar.

Home

  • Next medication
  • Prescription updates
  • Health actions
  • CVS services

Pharmacy

  • Today’s medications
  • Prescriptions
  • Medication reminders
  • Refills
  • Prescription history
  • Pharmacist support

In-Store

  • Store finder
  • Services
  • Store details

Account

  • Profile
  • Family access
  • Notifications
  • Privacy
Primary
Pharmacy → Medication reminders → Choose medication → Confirm medication
        → Set schedule → Choose days → Reminder times → Notifications
        → Review reminder → Save → Medication due → Record dose → Today / history

Recovery
Medication due ─┬─ Remind me later (this occurrence only)
                ├─ Skip this dose (+ optional reason, side-effects hand-off)
                └─ Missed reminder → Record what happened / Contact pharmacy
Setup ──────────┬─ Ambiguous directions → manual entry or pharmacy
                ├─ Notifications denied → reminder preserved
                └─ Manual medication entry (nothing inferred)
Anywhere ───────┬─ Offline / loading
                ├─ Profile switch (authorized caregiver only)
                └─ Edit · Pause · Delete (confirmed, prescription untouched)

06

Today

The first question is always “what do I take now?”. Today answers it in one screen: due now, later today, and what has already been recorded, each item labeled in words, never by color alone.

Today

Sunday, February 15

Due now

Later today

Completed

Missed or skipped

02 · Today’s medications

Pharmacy

Managing your own reminders

Today’s medications

Levothyroxine 50 mcgDue at 9:00 AM · in 12 minutesTake 1 tablet by mouth every morning before food.Due now

Prescriptions

01 · Pharmacy overview

Pharmacy

Medication reminders

Stay on track with medication reminders

Create reminders from your CVS prescriptions and record when you take them.

01b · Nothing set up yet

One primary action, no tutorial takeover.

07

Reminder setup

Setup starts from a prescription CVS already holds, so strength and directions arrive read-only and labeled. Each step asks one thing, and nothing is saved before the review screen. When the directions are ambiguous, “as directed”, “as needed”, the flow stops rather than guessing, and offers the pharmacy.

Choose medication

Active prescriptions

Expired or completed

Step in reminder setup

04 · Select a prescription

Confirm medication

From your CVS prescription
Metformin HCl 500 mgGeneric for GlucophageTablet
Prescription instructionsTake 1 tablet by mouth twice daily with meals.
PrescriberDr. A. Reddy
Prescription sourceCVS Pharmacy · Rx ending 4812Updated Feb 2, 2026

Prescription details cannot be edited here

Strength and directions come from your CVS prescription. Contact your pharmacy if something looks wrong.

Step in reminder setup

05 · Confirm medication

Imported values are read-only and sourced.

Choose days

Days of the week

Repeating interval

Step in reminder setup

08 · Days and frequency

Choose days

We could not create a schedule from these instructions.

The prescription says “Take 1 tablet by mouth twice daily with meals.”. Enter the schedule yourself or ask the pharmacy to clarify.

Step in reminder setup

08b · Ambiguous directions

Hand off, never convert.

Review reminder

From your CVS prescription
MedicationMetformin HCl 500 mg
Scheduled amountTake 1 tablet by mouth twice daily with meals.As written on your prescription
DaysEvery day
Times8:00 AM, 8:00 PM
Start and endStarts today · No end date
Notification privacyShow medication name · Hidden when locked
ProfileVamshi (you)

What will happen

  • CVS Health will notify you at the selected times.
  • You can record the dose as taken, postponed or skipped.
  • Your reminder history will appear in the app.

Step in reminder setup

11 · Review before saving

08

Notification design

The permission request comes with a reason and a privacy choice, in context, before the system prompt. The person decides whether the medication name appears on the lock screen. If permission is denied, the reminder is still created and the app says exactly what will and will not happen.

Notifications

Turn on notifications so CVS Health can remind you when a medication is due.

Notification preview

Hide reminder details when the phone is locked

Reminder behavior

Sound
Vibration
Follow system Focus settingsReminders respect Do Not Disturb

Lock screen preview

CVS Health

Medication reminder

Step in reminder setup

10 · Notification setup

Notifications

Your reminder is saved, but notifications are off.

You can still record doses in the app. Turn notifications on in Settings whenever you are ready.

Step in reminder setup

10b · Permission denied

Reminder preserved either way.

09

Recording a dose

The due screen carries three plain choices, record it, postpone this one occurrence, or skip it. Recording announces the confirmed time out loud for VoiceOver, stays undoable, and writes to the reminder history rather than to the prescription record.

Medication due

Due now
Metformin HCl 500 mgScheduled for 9:00 AMTake 1 tablet by mouth twice daily with meals.
ProfileMadhu
Information sourceCVS prescription ending 4812

Step in reminder setup

13 · Medication due

Reminder created

Your reminder is ready

Your first reminder is scheduled for today at 8:00 PM.

MedicationMetformin HCl 500 mg
ScheduleEvery day at 8:00 AM and 8:00 PM
NotificationsOn
ProfileVamshi

Step in reminder setup

12 · Reminder created

10

Missed-reminder recovery

This is the screen most reminder apps get wrong. It never suggests doubling a dose, never scolds, and never guesses. It offers what is true: record what actually happened, or talk to a pharmacist.

Missed reminder

Metformin HCl 500 mgScheduled for 8:00 AM · 3 hours agoTake 1 tablet by mouth twice daily with meals.Missed
You missed the reminder scheduled for 8:00 AM. Check your prescription label or contact your pharmacist if you are unsure what to do.

Step in reminder setup

17 · Missed reminder

Pharmacist support

Speak with a CVS pharmacist

A pharmacist can answer questions about your prescription, directions or a missed dose. This app does not give medical advice.

Pharmacy phone support is closed right now.

Open today from 9:00 AM. You can still send a message.

Recovery · Pharmacist support

Medication reminders

No internet connection

Your reminders and today’s schedule are still available. Prescription details will refresh when you reconnect.

Saved on this iPhone

Metformin HCl 500 mgEvery day at 8:00 AM and 8:00 PM
Levothyroxine 50 mcgEvery day at 9:00 AM · For Madhu

Loading prescriptions

Recovery · Offline and loading

11

Family and caregivers

Caregiving is the common case, not the edge case. Switching to another person’s reminders requires their authorization, shows a persistent banner naming whose reminders are on screen, and lists every consent granted, with no ability to alter their prescriptions.

Profiles

Profiles you can manage

Consent for Vamshi

Viewing medication information
Creating or changing reminders
Receiving caregiver notifications
Viewing medication history

Caregiver access requires the account holder’s authorization and can be withdrawn at any time.

21 · Family and caregiver access

Reminder settings

Reminders

Sound
Vibration
Time zone behaviorFollow phone time zone

Accessibility

This app follows your iPhone settings for Dynamic Type, Bold Text, Increase Contrast, Reduce Motion, VoiceOver and Switch Control. Change them in Settings › Accessibility.

22 · Reminder settings

12

History

History is a record, not a scoreboard. It shows taken, taken late, skipped and missed in supportive language, keeps corrections traceable, and stays separate from the prescription record so nothing here can be mistaken for a clinical document.

Medication history

Three doses have no recorded status this week. You can add them at any time.

Sat, Feb 14

Fri, Feb 13

Thu, Feb 12

20 · Reminder history

Metformin HCl

Metformin HCl 500 mgTabletTake 1 tablet by mouth twice daily with meals.
Reminder scheduleEvery day at 8:00 AM and 8:00 PM
Next reminderToday at 8:00 PM
Refill status2 refills left
PrescriberDr. A. Reddy
PharmacyCVS Pharmacy · Wylie, TX
Prescription sourceRx ending 4812 · Updated Feb 2, 2026

Recent history

Lisinopril 10 mgSat, Feb 14 · 8:00 AMTaken
Metformin HCl 500 mgSat, Feb 14 · 8:00 PMTaken late

18 · Medication detail

Edit reminder

Changes apply to future reminders. Existing history will not change.

Schedule

Start dateToday
End dateNone

More

Step in reminder setup

19 · Edit or pause

13

Accessibility annotations

WCAG 2.2 AA was the floor, not the goal. The type scale, target sizes and status language were fixed before any screen was drawn.

  • Status is never color alone

    Every status carries a word and a glyph in addition to its tint.

  • Source labeling

    “From your CVS prescription” and “Entered by you” appear wherever medication values are shown.

  • Dynamic Type

    All type derives from one multiplier; layouts wrap instead of clipping, at 100%, 130% and 170%.

  • Targets and focus

    Minimum 44 × 44 pt on every control, with a visible focus ring for external keyboards and Switch Control.

  • Announcements

    “Dose recorded as taken at 8:04 AM” is announced politely; nothing critical disappears on a timer.

  • Errors

    Manual entry shows a summary plus field-level messages, and everything typed is preserved after a failure.

  • Reduce Motion

    Push transitions and sheets fall back to a short cross-fade.

  • VoiceOver order

    Nav bar → profile banner → heading → rows in visual order → primary action → tab bar, with combined row labels.

Today

Sunday, February 15

Due now

Later today

Completed

Missed or skipped

Dynamic Type 130%

Medication due

Due now
Metformin HCl 500 mgScheduled for 9:00 AMTake 1 tablet by mouth twice daily with meals.
ProfileMadhu
Information sourceCVS prescription ending 4812

Step in reminder setup

Dynamic Type 170%

Content wraps; no clipping, no truncated actions.

Today

Sunday, February 15

Due now

Later today

Completed

Missed or skipped

Dark Mode

14

Component system

Twenty-two reusable components, each specified with default, pressed, focused, selected, disabled, loading, error, large-text, Dark Mode and VoiceOver behavior. Color is native iOS semantics plus CVS red reserved for the primary action; type is the system stack on a single scale; spacing is 4-pt with 16-pt margins and 12-pt grouped corners.

  • Navigation bar (brand + inline)
  • Bottom tab bar, four destinations
  • Large and inline titles
  • Prescription row
  • Medication summary
  • Due status label (text + shape + color)
  • Day selector and reminder timeline
  • Time picker row
  • Schedule summary
  • Profile indicator banner
  • Primary / secondary / tertiary / destructive buttons
  • Form field with permanent label, hint and error
  • Search field
  • Toggle and selection row
  • Notification and lock-screen preview
  • Confirmation and action sheets
  • Success, warning, error, loading, empty and offline states
  • History row and calendar status
  • Pharmacist support card
  • Undo toast

15

Prototype walkthrough

Every visible control works, on deterministic fictional data. Create a reminder from a prescription, record a dose, postpone or skip it, recover a missed reminder, edit or pause a schedule, switch to an authorized family profile, and review history.

Pharmacy

Managing your own reminders

Today’s medications

Levothyroxine 50 mcgDue at 9:00 AM · in 12 minutesTake 1 tablet by mouth every morning before food.Due now

Prescriptions

Try: “Manage reminders” → “Add reminder” → choose Metformin → step through schedule, times, notifications and review.

Then: Today → the due Levothyroxine dose → “Record dose”, “Remind me later” or “Skip this dose”.

Recovery: tap the missed 8:00 AM Metformin row; select the Amoxicillin prescription to see the ambiguous-directions hand-off; tap “Not now” on notifications.

16

Every screen

  • Pharmacy

    Managing your own reminders

    Today’s medications

    Levothyroxine 50 mcgDue at 9:00 AM · in 12 minutesTake 1 tablet by mouth every morning before food.Due now

    Prescriptions

    01 · Pharmacy overview

    Reminders live inside Pharmacy, next to prescriptions.

  • Pharmacy

    Medication reminders

    Stay on track with medication reminders

    Create reminders from your CVS prescriptions and record when you take them.

    01b · Empty state

    No tutorial takeover, one primary action.

  • Today

    Sunday, February 15

    Due now

    Later today

    Completed

    Missed or skipped

    02 · Today’s medications

    Due now, later today, completed, missed or skipped.

  • Medication reminders

    Active reminders

    How reminders are created

    Prescription details are used to help create the schedule. You can review everything before saving.

    03 · Reminder entry

    CVS prescription is the primary setup path.

  • Choose medication

    Active prescriptions

    Expired or completed

    Step in reminder setup

    04 · Select a prescription

    Search, active rows, expired kept separate.

  • Confirm medication

    From your CVS prescription
    Metformin HCl 500 mgGeneric for GlucophageTablet
    Prescription instructionsTake 1 tablet by mouth twice daily with meals.
    PrescriberDr. A. Reddy
    Prescription sourceCVS Pharmacy · Rx ending 4812Updated Feb 2, 2026

    Prescription details cannot be edited here

    Strength and directions come from your CVS prescription. Contact your pharmacy if something looks wrong.

    Step in reminder setup

    05 · Confirm medication

    Imported values are read-only and labeled.

  • Add medication

    Enter the instructions exactly as they appear on the prescription label.

    For example, 500 mg

    Tablet, capsule or liquid

    Step in reminder setup

    06 · Manual entry

    Permanent labels, field-level errors, nothing inferred.

  • Set schedule

    How often is this medication scheduled?

    Step in reminder setup

    07 · Schedule type

  • Choose days

    Days of the week

    Repeating interval

    Step in reminder setup

    08 · Days and frequency

  • Choose days

    We could not create a schedule from these instructions.

    The prescription says “Take 1 tablet by mouth twice daily with meals.”. Enter the schedule yourself or ask the pharmacy to clarify.

    Step in reminder setup

    08b · Ambiguous directions

    No automatic conversion, hand off to the pharmacy.

  • Reminder times

    Reminder times

    8:00 AMTime 1
    8:00 PMTime 2

    Every day at 8:00 AM and 8:00 PM

    Times follow your phone’s time zone and adjust for daylight saving.

    You have another medication reminder at 8:00 AM.

    You can keep both times. Nothing is blocked.

    Step in reminder setup

    09 · Reminder times

    Readable preview and a non-blocking conflict notice.

  • Notifications

    Turn on notifications so CVS Health can remind you when a medication is due.

    Notification preview

    Hide reminder details when the phone is locked

    Reminder behavior

    Sound
    Vibration
    Follow system Focus settingsReminders respect Do Not Disturb

    Lock screen preview

    CVS Health

    Medication reminder

    Step in reminder setup

    10 · Notification setup

    Value and privacy explained before the system prompt.

  • Notifications

    Your reminder is saved, but notifications are off.

    You can still record doses in the app. Turn notifications on in Settings whenever you are ready.

    Step in reminder setup

    10b · Permission denied

    Reminder is preserved either way.

  • Review reminder

    From your CVS prescription
    MedicationMetformin HCl 500 mg
    Scheduled amountTake 1 tablet by mouth twice daily with meals.As written on your prescription
    DaysEvery day
    Times8:00 AM, 8:00 PM
    Start and endStarts today · No end date
    Notification privacyShow medication name · Hidden when locked
    ProfileVamshi (you)

    What will happen

    • CVS Health will notify you at the selected times.
    • You can record the dose as taken, postponed or skipped.
    • Your reminder history will appear in the app.

    Step in reminder setup

    11 · Review reminder

    Nothing saves before review.

  • Reminder created

    Your reminder is ready

    Your first reminder is scheduled for today at 8:00 PM.

    MedicationMetformin HCl 500 mg
    ScheduleEvery day at 8:00 AM and 8:00 PM
    NotificationsOn
    ProfileVamshi

    Step in reminder setup

    12 · Reminder created

  • Medication due

    Due now
    Metformin HCl 500 mgScheduled for 9:00 AMTake 1 tablet by mouth twice daily with meals.
    ProfileMadhu
    Information sourceCVS prescription ending 4812

    Step in reminder setup

    13 · Medication due

  • Missed reminder

    Metformin HCl 500 mgScheduled for 8:00 AM · 3 hours agoTake 1 tablet by mouth twice daily with meals.Missed
    You missed the reminder scheduled for 8:00 AM. Check your prescription label or contact your pharmacist if you are unsure what to do.

    Step in reminder setup

    17 · Missed reminder

    Safe content, never advises a double dose.

  • Metformin HCl

    Metformin HCl 500 mgTabletTake 1 tablet by mouth twice daily with meals.
    Reminder scheduleEvery day at 8:00 AM and 8:00 PM
    Next reminderToday at 8:00 PM
    Refill status2 refills left
    PrescriberDr. A. Reddy
    PharmacyCVS Pharmacy · Wylie, TX
    Prescription sourceRx ending 4812 · Updated Feb 2, 2026

    Recent history

    Lisinopril 10 mgSat, Feb 14 · 8:00 AMTaken
    Metformin HCl 500 mgSat, Feb 14 · 8:00 PMTaken late

    18 · Medication detail

  • Edit reminder

    Changes apply to future reminders. Existing history will not change.

    Schedule

    Start dateToday
    End dateNone

    More

    Step in reminder setup

    19 · Edit or pause

  • Medication history

    Three doses have no recorded status this week. You can add them at any time.

    Sat, Feb 14

    Fri, Feb 13

    Thu, Feb 12

    20 · History

    Supportive language, no streaks or scoring.

  • Family

    Today, Feb 19

    Meera · Sister

    Mom · Parent

    Dad · Parent

    Waiting for Dad to approve access

    Request sent Feb 14 · waiting for approval

    Family members must approve your request before you can see their medication. They can withdraw access at any time.

    21 · Family

    Add loved ones, request access, nudge a missed dose.

  • Profiles

    Profiles you can manage

    Consent for Vamshi

    Viewing medication information
    Creating or changing reminders
    Receiving caregiver notifications
    Viewing medication history

    Caregiver access requires the account holder’s authorization and can be withdrawn at any time.

    21b · Caregiver consent

  • Reminder settings

    Reminders

    Sound
    Vibration
    Time zone behaviorFollow phone time zone

    Accessibility

    This app follows your iPhone settings for Dynamic Type, Bold Text, Increase Contrast, Reduce Motion, VoiceOver and Switch Control. Change them in Settings › Accessibility.

    22 · Reminder settings

  • Medication reminders

    No internet connection

    Your reminders and today’s schedule are still available. Prescription details will refresh when you reconnect.

    Saved on this iPhone

    Metformin HCl 500 mgEvery day at 8:00 AM and 8:00 PM
    Levothyroxine 50 mcgEvery day at 9:00 AM · For Madhu

    Loading prescriptions

    Recovery · Offline and loading

  • Pharmacist support

    Speak with a CVS pharmacist

    A pharmacist can answer questions about your prescription, directions or a missed dose. This app does not give medical advice.

    Pharmacy phone support is closed right now.

    Open today from 9:00 AM. You can still send a message.

    Recovery · Pharmacist support

17

Outcomes and lessons

This concept was recognized at the CVS Health Global Hackathon. It is a concept, not a shipped feature, so there are no adoption or adherence numbers to report, and inventing them would undermine the thing the work is actually about.

  • Inclusion is architecture, not polish

    Writing the constraint list before the screens changed the information architecture, not just the type sizes.

  • The safe answer is often a hand-off

    The strongest safety decision in the whole flow was refusing to interpret ambiguous directions.

  • Recovery deserves the same care as the happy path

    The missed-dose screen took longer to write than the entire setup flow.

  • Restraint reads as trust

    Removing the red from everywhere except the primary action made the product feel calmer and more credible.

Limitations

  • Visual alignment to the current CVS app is inferred from publicly observable conventions, not verified against internal references.
  • Native pickers, haptics, notification delivery and Switch Control are represented, not executed, this runs in a browser.
  • VoiceOver order is documented and structurally implemented; device screen-reader passes are outstanding.
  • Localization and right-to-left layouts are accounted for structurally; translated content is not included.