MyDay Assistant
I set the experience strategy for an AI assistant used across store operations, defining the answer model, the trust and escalation patterns, and the component system that engineering builds against. I lead the design workstream and mentor the designers delivering it.
My contribution
Research · Experience strategy · Mobile product design · Responsible AI · Design systems · Prototyping · Cross-functional alignment
35%
Improvement in task efficiency
45%
Faster information retrieval







